Terms of Service

Welcome to ecoeen your trusted destination for sustainable, handcrafted bamboo and eco-friendly lifestyle products.
Throughout the site, the terms “we,” “us,” and “our” refer to ecoeen. By accessing or purchasing from ecoeen.com, you agree to comply with and be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, vendors, customers, partners, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with any part of these terms, you may not access the website or use any of our services.

1. OVERVIEW

ecoeen operates this website to provide eco-friendly products, handcrafted bamboo items, sustainable packaging solutions, and educational content about environmental awareness.
By using this website or purchasing a product, you agree to our Terms of Service, Privacy Policy, and Refund Policy. We may update or modify these terms periodically without prior notice. Your continued use of the website means you accept any new changes made.

2. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our site (including intellectual property or data protection laws).
Any attempt to disrupt, hack, or interfere with the functionality of this site may lead to termination of your access and possible legal action.

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.
Your information (excluding payment data) may be transferred unencrypted over various networks. All payment-related data is encrypted during transfer and processing.
You agree not to reproduce, resell, duplicate, or exploit any part of the Service or website content without written permission from ecoeen.
Headings used here are for convenience only and do not limit the scope of any clause.

4. ACCURACY AND INFORMATION

We strive to ensure that all information on our website is accurate, complete, and current. However, ecoeen does not guarantee the absolute accuracy of any material or product details listed.
Any reliance on the materials presented here is at your own discretion. We may update, modify, or remove content at any time without notice

5. MODIFICATIONS TO SERVICE AND PRICES

All prices for our products are subject to change without prior notice.
We reserve the right to modify or discontinue any product or service at any time. ecoeen will not be liable for any loss or inconvenience resulting from such changes.

6. PRODUCTS AND SERVICES

Our eco-friendly and handcrafted products are available exclusively online and in select partner outlets. Due to their handmade nature, minor variations in texture, size, or color are normal and reflect artisanal authenticity.

  • Product images on our site are for reference only; actual colors may vary slightly.
  • All descriptions and pricing may change without notice.
  • We reserve the right to limit sales of our products to specific customers, regions, or quantities.
  • Any offers or promotions are valid only while stocks last.

We make every effort to ensure the quality and durability of our products, but we cannot guarantee that each product will meet every customer’s personal aesthetic preference.

7. ACCURACY OF BILLING & ACCOUNT INFORMATION

You agree to provide current, accurate, and complete information for all purchases made on our website.
We reserve the right to:

  • Cancel or limit quantities per order, per customer, or per household.
  • Reject any order we suspect to be fraudulent or intended for resale.
  • Update you about such changes using the contact information provided.

 

8. THIRD-PARTY LINKS & TOOLS

Our website may include links or integrations with third-party platforms, tools, or websites (such as payment gateways, social media, or logistics providers).
ecoeen does not control or endorse these external sites. Accessing them is at your own risk, and their terms of service and privacy policies will apply.
We may also introduce new tools, features, or services in the future, all of which will be governed by these same Terms.

9. USER CONTENT AND FEEDBACK

We welcome your ideas, comments, and feedback.
By submitting any suggestion, testimonial, or creative idea to ecoeen, you grant us the right to use, edit, and publish that content in any format online or offline without obligation for compensation.
You agree not to post or transmit unlawful, abusive, or defamatory content through our platform. ecoeen reserves the right to moderate or remove any content deemed inappropriate or harmful.

10. PERSONAL INFORMATION

Your submission of personal information through our website or checkout process is governed by our Privacy Policy. We ensure secure handling of your data in accordance with applicable data protection laws.

11. ERRORS, INACCURACIES, AND OMISSIONS

Despite our efforts, there may occasionally be errors in product descriptions, pricing, shipping costs, or availability.
We reserve the right to correct these errors, update information, or cancel orders if necessary — including after an order has been placed.

12. PROHIBITED USES

You are strictly prohibited from:

  • Using our website for unlawful purposes
  • Violating intellectual property rights
  • Uploading malicious code, spam, or viruses
  • Harassing or discriminating against any individual
  • Misrepresenting your identity
  • Scraping or data-mining our website content

Violation of these prohibitions may result in immediate termination of access and possible legal consequences.

13. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

ecoeen does not guarantee uninterrupted, error-free, or secure access to our services.
All products and services are provided on an “as is” and “as available” basis, without any warranties, express or implied.
To the fullest extent permitted by law, ecoeen, its employees, affiliates, and partners shall not be liable for any:

  • Indirect or incidental damages
  • Data loss or system errors
  • Business interruption or loss of profits arising from the use (or inability to use) our website or products.

14. INDEMNIFICATION

You agree to indemnify and hold harmless ecoeen, its directors, partners, and affiliates from any claims, damages, or expenses (including legal fees) arising out of your misuse of the website or violation of these Terms.

15. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by law.

16. TERMINATION

These Terms remain in effect until terminated by either you or ecoeen. You may stop using our website at any time. If we suspect misuse, fraud, or policy violation, we may terminate your access immediately without notice.

17. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and Refund Policy, form the entire agreement between you and ecoeen. Any earlier communications, proposals, or agreements are hereby superseded.

18. GOVERNING LAW

These Terms of Service and any disputes arising from them shall be governed by the laws of Bangladesh, without regard to conflict of law principles. All legal proceedings shall be conducted within the jurisdiction of Bangladesh.

19. CHANGES TO TERMS OF SERVICE

ecoeen reserves the right to modify or update these Terms at any time. Updates will be reflected on this page, with the date of the latest revision shown at the top. Your continued use of our website after any updates constitutes acceptance of the revised Terms.

💚 Thank you for supporting ecoeen.
Every purchase you make contributes to a greener planet, empowers artisans, and helps us promote sustainable living.


Together, we’re crafting a future that’s not only beautiful but also kind to natur

Your Cart

No products in the cart.